At Acorn Broadband we understand that downtime is simply not an option for businesses as we become increasingly dependent on technology. We tailor our IT support packages to suit your specific companies needs as every company is different!
We analyse the way your network and systems run and allocate appropriate expertise to manage it through a single point of contact. Like with all the services provided here at Acorn Broadband we pride ourselves in service quality, flexibility and transparency while saving you money wherever possible!
Services we provide:
Network Design
Our professional engineers can design your network from start to finish. We perform all network design to industry leading standards with your requirements and needs in mind, all at the best price as always.
Network Cabling
We provide a data and electrical cabling service carried out by our professional and experienced engineers, looking after you from beginning to end. All cabling work is carried out to meet and exceed your requirements.
Remote Network Administration
With Acorn Broadband’s remote network administration services we essentially act as your IT department. We will provide you with a remote network administrator who will be your single point of contact for all your requests and IT issues. For the small monthly fee we provide you with a team of professional technicians who are at your disposal and ready to solve issues and serve you upon request.
Backup Support
In the modern day information is the life blood of any business. We provide the services of insuring and monitoring the backup of that vital information, insuring that your information is safe. We assist you and make you aware of your data and backup requirements and depending on budget we have different procedures to insure data is always safe.
Hour Bank
With the Acorn Broadband hour bank option this allows you to purchase your IT needs for the year up front at a reduced rate! When you don’t use your full allocation of hours in the year, you can use them for extra consultation, project work or even rolled over to the following year. This support option is extremely popular and useful for businesses, schools and colleges who manage a very tight budget and need to know what the total expense will be for the year.
Our hourly rates are the lowest you will find with the highest standard of service and our hour bank option is extremely useful for companies who need to know their expense in this area up front. It is also a cheaper option for companies who know they will require a particular amount of IT support throughout the year and as you can add more hours to your bank at any time you don’t have to worry about taking more hours than you need. The hours will always be available to you for any purpose and can be used individually or in blocks for big jobs, you decide. Pricing on the hour bank services are listed in the table below. Normal callout rate is R600 + VAT per hour.”
